Beyond the Firewall: How Zenith Safeguards Client Data
The security of client data is paramount to plan success. Zenith’s commitment to security is led by our dedicated Privacy and Security team who is tasked creating a comprehensive security plan. Following guidance by the Department of Labor and the National Institute of Standards and Technology (NIST), our in-house security team identifies potential threats and implements processes and tools for mitigating them.
Financial Wellness in a Disaster: TPA’s Role in Supporting Participants’ Wellbeing
Disasters—whether natural, economic, or health-related—bring more than just physical and emotional stress. They often trigger significant financial strain that can disrupt lives just as deeply. For many employees, the combination of unexpected medical bills, job instability, and emergency expenses creates a heavy burden that impacts both their well-being and productivity. During these times, a third-party benefit administrator (TPA) plays a vital role in supporting participants, helping them navigate complex benefits, access critical resources, and reduce financial uncertainty when it matters most.
Prescription Drug Data Collection (“RxDC”) Annual Filing Due June 1
Under the Consolidated Appropriations Act of 2021 (“CAA”), all health issuers and group health plans, both fully insured and self-insured, must submit data on prescription drug pricing and healthcare spending through the Prescription Drug Data Collection Report, known as the RxDC Report, by June 1st of each year.
Looking for a Zenith American Solutions Phone Number for Support? Here’s How To Reach the Right Team
If you're searching for the phone number for Zenith American Solutions, it’s likely because you want to connect with the team that manages your employer-sponsored benefits. Whether you're a participant needing assistance with eligibility, enrollment, qualifying life events, healthcare, claims, annuities, or retirement—or a provider wanting to verify participant eligibility or check claim status—having the right contact information is essential for quick and accurate support.
Harbour Benefit Holdings and Zenith American Solutions Expands Pacific Northwest Presence and Acquires A.W. Rehn & Associates
Harbour Benefit Holdings, Inc. ("Harbour") has announced the acquisition of A.W. Rehn & Associates, Inc. ("Rehn"), a third-party administrator based in Washington. Rehn will operate as a wholly owned subsidiary of Harbour and become part of its family of companies.
The Value of Telemedicine
Telemedicine has become a transformative advancement in healthcare, offering Health and Welfare plans an efficient, cost-effective solution that increases access to care while reducing overall healthcare costs.
By allowing members to consult with healthcare providers via video calls, phone consultations, and online messaging, telemedicine eliminates the need for in-person visits, lowering both out-of-pocket expenses for employees and administrative costs for plans. It also enables members in remote areas or with limited mobility to receive timely care, enhancing workforce productivity and reducing absenteeism. For those with chronic conditions, virtual check-ins help manage treatment plans, preventing complications and reducing long-term healthcare costs. With telemedicine integrated into benefits packages, employers demonstrate a commitment to employee well-being, improving job satisfaction and retention. Zenith, through partnerships with MD Live and Teladoc, helps Health and Welfare plans deliver high-quality healthcare solutions that are accessible, convenient, and affordable for all members.
2025 ACA Updates: Guidance Issued on Gag Clause Prohibitions and QPA Calculations
On January 14, 2025, the Departments of Labor, Health and Human Services and the Treasury released ACA FAQs Part 69, in which they provided guidance on the Gag Clause Prohibition and attestation compliance, extended enforcement relief on qualifying payment amount (“QPA”) calculation requirements until August 2025 and provided clarification on complying with QPA methodology rules under the No Surprises Act.
Update: Improving Customer Service with New Telephony System
We’re excited to announce the launch of our new telephony system in Q4 2024. This upgrade will enhance call quality, speed, and efficiency, improving the experience for you and your participants. No action is required on your part to enjoy these benefits. We're committed to delivering exceptional service, and this update will elevate your experience to the next level.
Case Study: Launching a First of Its Kind Retirement Fund
In 2024, Zenith American Solutions partnered with the Board of Trustees of Child Care United (“CCPU”) of California to create a first-of-its-kind Retirement Fund for California's home-based child care providers. This achievement follows successful negotiations by SEIU Local 521, SEIU Local 99 and United Domestic Workers/AFSCME Local 3930, securing $80 million in annual funding through the new Collective Bargaining Agreement (CBA).
The Unions will design and administer the Plan, providing essential financial support to these vital workers.
Zenith's Anniversary Celebration Following the IFEBP 2024 Conference in San Diego
Relive the unforgettable "Piano and Pinot" 80th Anniversary Party, a memorable evening hosted by Zenith American Solutions and sponsored by partners Zelis and Intellivo.
This recap captures the highlights of a remarkable event filled with music, wine, and celebration, marking a milestone in style and elegance.
Important Updates on HIPAA Compliance
The Department of Labor (DOL) has updated cybersecurity guidance requiring health plans to actively monitor vendor compliance with cybersecurity standards, beyond just relying on signed contracts. Privacy and Security Officers must ensure that vendors handling Protected Health Information (PHI) comply with HIPAA and DOL guidelines, including having Business Associate Agreements (BAAs) in place and conducting vendor assessments. They must also manage incidents and breaches, ensuring proper notifications to affected members and authorities.
Zenith's Project Management Team: Ensuring Smooth Client Transitions
Discover how our expert Project Management Team excels in delivering on-time and precise client implementations. With a tailored approach designed to meet each client's unique needs, we ensure a seamless and successful transition every time. Learn how our comprehensive strategies provide numerous benefits, making your experience with us smooth and efficient.
Simplify Contributions Management with Employer Edge™ and MyEmployer Edge
Looking to streamline your contribution reporting and payment processes? Discover how Employer Edge™ by Zenith American Solutions and MyEmployer Edge can revolutionize your approach. These secure online platforms are designed to simplify contribution reporting, manage remittance information, and monitor employee data in real-time. Learn how these tools can enhance efficiency and accuracy in your financial operations.
Harbour Benefit Holdings and Zenith American Solutions Announces New Member to Board of Directors, Debbie Rittenour
Harbour Benefit Holdings, Inc. ("Harbour") and its subsidiary, Zenith American Solutions, Inc.® ("Zenith"), industry leaders in third-party administration services for Taft-Hartley Trust Funds, proudly announce the appointment of Debbie Rittenour to their Board of Directors, effective July 1, 2024.
Honoring Juneteenth and African American Leaders in the Labor Union Movement
At Zenith American Solutions, we strive to recognize and honor this crucial moment in history by dedicating this month to learning about the courageous African American leaders who played a crucial role in advancing labor justice post-liberation. As your trusted Taft-Hartley Third Party benefit administrator, we aim to empower all American workers and their families, recognizing the significant role labor unions have played in shaping the current landscape of labor rights.
Highlighting Ben Halmers, VP of Retirement Benefits & Advancements to Pension Application Capabilities and More
Are your participants prepared for online pension applications? Ben Halmers, Zenith’s VP of Retirement Benefit Plan Operations, is revolutionizing the retirement journey with innovative online features. Discover how our newly enhanced integrated portals are transforming the experience for Pension Plan participants, and why you won’t want to miss out on these exciting updates.
Celebrating 80 Years of Excellence: A Legacy of Trustworthiness and Expertise
As Zenith American Solutionc celebrates 80 years in the benefit administration industry, we examine how strategic mergers and acquisitions have fueled our growth. This article explores how these strategic moves have allowed us to enhance our services and maintain our role as a top provider of third-party benefit plans for Union groups.
Zenith American Solutions Appoints Patrick Horne to EVP, Chief Information Officer
Zenith American Solutions welcomes Patrick Horne as Chief Information Officer. With over 32 years of IT experience and a strong background in healthcare technology, Horne will drive innovation and enhance benefits administration at Zenith.
Further Enhancements to Your Security: Two-Factor Authentication Update
In today's digital era, safeguarding your personal and financial details is more crucial than ever. Zenith American Solutions has taken a proactive step to enhance your online security by introducing two-factor authentication (2FA) to our client portals. But what exactly is 2FA, and why is it so vital? This article dives into the specifics of 2FA, informing you how this added layer of security functions to safeguard your confidential information from unauthorized access, and how to enable it on your account.
Successfully Audited: SOC1 and SOC2 Update
Zenith American Solutions (Zenith) is proud to announce the successful completion of both the AICPA SOC1, Type 2, and SOC2, Type 2 audits. The completion of this rigorous assessment underscores our unwavering commitment to the highest standards of security and operational excellence.