Zenith American Solutions: Advancing Client Value Through Innovation
Kelly O'Malley Kelly O'Malley

Zenith American Solutions: Advancing Client Value Through Innovation

Zenith American Solutions continues to earn client trust through strategic investments that enhance service quality, operational efficiency, and security. From upgraded customer care to advanced benefit administration platforms, these initiatives have driven higher satisfaction, stronger partnerships, and national recognition.

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Zenith American Solutions, Inc. Completes its SOC 1® Type II and SOC 2®Type II Attestation Engagements: Strengthening Security and Compliance Leadership
Kelly O'Malley Kelly O'Malley

Zenith American Solutions, Inc. Completes its SOC 1® Type II and SOC 2®Type II Attestation Engagements: Strengthening Security and Compliance Leadership

Zenith American Solutions has successfully completed SOC 1 Type II and SOC 2 Type II audits, reaffirming our commitment to security, compliance, and client trust. These independent attestations validate that our controls are properly designed and consistently operating to safeguard sensitive data.

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Preparing for 2026: Key Compliance Mailings, Filing Deadlines, and How Zenith Keeps You Ahead
Newsroom Anya Rombakh Newsroom Anya Rombakh

Preparing for 2026: Key Compliance Mailings, Filing Deadlines, and How Zenith Keeps You Ahead

Zenith helps plan sponsors navigate 2026’s compliance mailings and filing deadlines with confidence. Our internal legal, compliance, privacy, and audit teams—supported by senior ERISA attorneys—continuously monitor regulatory changes and guide clients through required updates. Through our Compliance Change Management process and ongoing audits, we ensure every notice and procedure is implemented accurately and on time.

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IRS Releases Final Regulations on Roth Catch-Up Rule and other Secure 2.0 Provisions
Anya Rombakh Anya Rombakh

IRS Releases Final Regulations on Roth Catch-Up Rule and other Secure 2.0 Provisions

The IRS and Treasury have finalized regulations under SECURE Act 2.0 that reshape catch-up contribution rules for high-earning employees age 50+, including mandatory Roth treatment and optional “super catch-up” limits for those aged 60 - 63. These changes aim to help older participants accelerate retirement savings while introducing new compliance and fiduciary considerations for plan sponsors.

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Gag Clause Prohibition Compliance Attestation Due December 31st: Why Must Plans Attest Annually, and What’s New This Year?
Regulatory & Compliance, Newsroom Kelly O'Malley Regulatory & Compliance, Newsroom Kelly O'Malley

Gag Clause Prohibition Compliance Attestation Due December 31st: Why Must Plans Attest Annually, and What’s New This Year?

The Gag Clause Prohibition Compliance Attestation (GCPCA) requires health plans and issuers to confirm annually that their agreements do not include clauses restricting disclosure of cost or quality data. This year’s attestation adds a new layer of responsibility - plans must also ensure that downstream agreements managed by service providers comply with GCPCA requirements.

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Exclusive Webinar Series for Taft-Hartley and Multiemployer Plans
Newsroom, Trustee Education Anya Rombakh Newsroom, Trustee Education Anya Rombakh

Exclusive Webinar Series for Taft-Hartley and Multiemployer Plans

Join our new webinar series for exclusive insights into regulatory developments, compliance strategies, and operational trends shaping multiemployer plans. Kick off with Hon. Lisa M. Gomez, former Assistant Secretary of Labor and nationally recognized benefits law expert, as she unpacks what trustees and fund managers need to know in today’s shifting Washington landscape.

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Meet your Regional President: Mike Shea, Central
Anya Rombakh Anya Rombakh

Meet your Regional President: Mike Shea, Central

Meet Mike Shea, Regional President of Zenith’s Central Region.
With over 19 years of experience in Taft-Hartley Trust Fund administration and a 20-year U.S. Air Force career, Mike Shea leads with integrity, innovation, and a deep commitment to service. Since joining Zenith in 2009, he has driven operational excellence and client-focused solutions across the Central Region. His leadership continues to inspire teams and elevate the standard of third-party administration.

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Beyond the Firewall: How Zenith Safeguards Client Data
Newsroom, Trustee Education Anya Rombakh Newsroom, Trustee Education Anya Rombakh

Beyond the Firewall: How Zenith Safeguards Client Data

The security of client data is paramount to plan success. Zenith’s commitment to security is led by our dedicated Privacy and Security team who is tasked creating a comprehensive security plan. Following guidance by the Department of Labor and the National Institute of Standards and Technology (NIST), our in-house security team identifies potential threats and implements processes and tools for mitigating them.

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Financial Wellness in a Disaster: TPA’s Role in Supporting Participants’ Wellbeing
Trustee Education Anya Rombakh Trustee Education Anya Rombakh

Financial Wellness in a Disaster: TPA’s Role in Supporting Participants’ Wellbeing

Disasters—whether natural, economic, or health-related—bring more than just physical and emotional stress. They often trigger significant financial strain that can disrupt lives just as deeply. For many employees, the combination of unexpected medical bills, job instability, and emergency expenses creates a heavy burden that impacts both their well-being and productivity. During these times, a third-party benefit administrator (TPA) plays a vital role in supporting participants, helping them navigate complex benefits, access critical resources, and reduce financial uncertainty when it matters most.

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Prescription Drug Data Collection (“RxDC”) Annual Filing Due June 1

Prescription Drug Data Collection (“RxDC”) Annual Filing Due June 1

Under the Consolidated Appropriations Act of 2021 (“CAA”), all health issuers and group health plans, both fully insured and self-insured, must submit data on prescription drug pricing and healthcare spending through the Prescription Drug Data Collection Report, known as the RxDC Report, by June 1st of each year.

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Looking for a Zenith American Solutions Phone Number for Support? Here’s How To Reach the Right Team
Newsroom Anya Rombakh Newsroom Anya Rombakh

Looking for a Zenith American Solutions Phone Number for Support? Here’s How To Reach the Right Team

If you're searching for the phone number for Zenith American Solutions, it’s likely because you want to connect with the team that manages your employer-sponsored benefits. Whether you're a participant needing assistance with eligibility, enrollment, qualifying life events, healthcare, claims, annuities, or retirement—or a provider wanting to verify participant eligibility or check claim status—having the right contact information is essential for quick and accurate support.

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Harbour Benefit Holdings and Zenith American Solutions Expands Pacific Northwest Presence and Acquires A.W. Rehn & Associates
Press Releases Zenith American Solutions Press Releases Zenith American Solutions

Harbour Benefit Holdings and Zenith American Solutions Expands Pacific Northwest Presence and Acquires A.W. Rehn & Associates

Harbour Benefit Holdings, Inc. ("Harbour") has announced the acquisition of A.W. Rehn & Associates, Inc. ("Rehn"), a third-party administrator based in Washington. Rehn will operate as a wholly owned subsidiary of Harbour and become part of its family of companies.

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The Value of Telemedicine
Newsroom, Trustee Education Anya Rombakh Newsroom, Trustee Education Anya Rombakh

The Value of Telemedicine

Telemedicine has become a transformative advancement in healthcare, offering Health and Welfare plans an efficient, cost-effective solution that increases access to care while reducing overall healthcare costs.

By allowing members to consult with healthcare providers via video calls, phone consultations, and online messaging, telemedicine eliminates the need for in-person visits, lowering both out-of-pocket expenses for employees and administrative costs for plans. It also enables members in remote areas or with limited mobility to receive timely care, enhancing workforce productivity and reducing absenteeism. For those with chronic conditions, virtual check-ins help manage treatment plans, preventing complications and reducing long-term healthcare costs. With telemedicine integrated into benefits packages, employers demonstrate a commitment to employee well-being, improving job satisfaction and retention. Zenith, through partnerships with MD Live and Teladoc, helps Health and Welfare plans deliver high-quality healthcare solutions that are accessible, convenient, and affordable for all members.

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2025 ACA Updates: Guidance Issued on Gag Clause Prohibitions and QPA Calculations

2025 ACA Updates: Guidance Issued on Gag Clause Prohibitions and QPA Calculations

On January 14, 2025, the Departments of Labor, Health and Human Services and the Treasury released ACA FAQs Part 69, in which they provided guidance on the Gag Clause Prohibition and attestation compliance, extended enforcement relief on qualifying payment amount (“QPA”) calculation requirements until August 2025 and provided clarification on complying with QPA methodology rules under the No Surprises Act.

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Update: Improving Customer Service with New Telephony System
Trustee Education, Newsroom Zenith American Solutions Trustee Education, Newsroom Zenith American Solutions

Update: Improving Customer Service with New Telephony System

We’re excited to announce the launch of our new telephony system in Q4 2024. This upgrade will enhance call quality, speed, and efficiency, improving the experience for you and your participants. No action is required on your part to enjoy these benefits. We're committed to delivering exceptional service, and this update will elevate your experience to the next level.

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Case Study: Launching a First of Its Kind Retirement Fund
Trustee Education, Retirement Benefits, Newsroom Steven Mendelsohn, EA, FCA, MAAA, MSPA; Pension Director Trustee Education, Retirement Benefits, Newsroom Steven Mendelsohn, EA, FCA, MAAA, MSPA; Pension Director

Case Study: Launching a First of Its Kind Retirement Fund

In 2024, Zenith American Solutions partnered with the Board of Trustees of Child Care United (“CCPU”) of California to create a first-of-its-kind Retirement Fund for California's home-based child care providers. This achievement follows successful negotiations by SEIU Local 521, SEIU Local 99 and United Domestic Workers/AFSCME Local 3930, securing $80 million in annual funding through the new Collective Bargaining Agreement (CBA).

The Unions will design and administer the Plan, providing essential financial support to these vital workers.

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