Participant Edge - 2025 Enhancements at a Glance
We're always working to make your experience better. We’re excited to share that your Member Portal now includes several new features designed to make managing your benefits easier than ever.
All Your Benefits. One Secure Portal.
What’s new:
Fillable retirement applications – complete and submit your retirement forms directly online.
Update your personal information – quickly make changes to your contact details and report life event changes to ensure your records stay accurate.
Access key documents anytime – including COBRA notices, retirement benefit election forms, tax documents, and retirement benefit statements.
Digital forms and paperless submissions – complete fillable forms and upload securely.
Faster, more convenient access to information and tools you need—whenever you need them.
New Pension Features:
Fillable Retirement Applications
Retirement Election of Benefit forms
With the addition of these new features, you now have the ability to fully manage your pension application online.
Retirement Estimate Calculator to help members plan ahead
Fillable Retirement Application for members to start their Retirement application process digitally
Pension Status Tracker for real-time updates, required actions, and document uploads
Retirement Election of Benefit forms available to view and upload online
Online Statements & Communications
Members can now view and download mailed communications, including:
COBRA notices
Retirement Benefit Statements
Retirement Election of Benefit forms
1095-B and 1099-R tax documents
Digital Forms & Paperless Submissions
Download and complete fillable forms online
Upload documents securely through Participant Edge
Receive confirmation numbers for tracking and follow-up
Faster processing with fewer paper submissions
H&W Open Enrollment
Online Payments:
Secure self-pay options for premiums, COBRA, and eligibility-related payments
View payment status online—often within one business day
No checks, no mail, no extra calls
*Fees associated. For more information, visit Electronic Payments
Update your personal information
Quickly make changes to your contact details
Report life event changes with the ability to submit required supporting documentation:
DOB
Gender
Name
Martial Status
Contact your Client Service Manager to learn more and help us better serve you.
Your Comprehensive Benefit Compass for Every Milestone in Life
Embarking on your benefits journey can be complex, whether you're just starting out as a new participant, an employee with inquiries about eligibility or life events, or contemplating retirement options.
Your dedicated team at Zenith American Solutions is here every step of the way, offering expert assistance and guidance for your unique needs.