Participant Edge - 2025 Enhancements at a Glance

We're always working to make your experience better, and we're thrilled to announce the launch of our new features available in Participant Edge, designed to simplify and expedite the retirement application process, allow for demographic updates and ability to retrieve documentation while offering a modern, efficient, and user-friendly experience.

All Your Benefits. One Secure Portal.

Participants can now view critical benefit information anytime, including:

  • Eligibility status for members and dependents

  • Claims and downloadable EOBs (Health, Dental, Vision, Rx, Disability)

  • Work history and reported hours (where applicable)

  • Pension benefit details, updated daily

  • Fund documents, plan materials, and forms


Participant Edge Zenith American Retirement Tools

New Pension Features Include:

  • Start My Retirement with digitally complete retirement applications

  • Pension Status Tracker for real-time updates, required actions, and document uploads

  • Election of Benefit forms available to view and upload online

  • Retirement Estimate Calculator to help members plan ahead


Online Statements & Communications

Members can now view and download mailed communications, including:

  • COBRA notices

  • Retirement Benefit Statements

  • Election of Benefit forms

  • 1095-B and 1099-R tax documents


Digital Forms & Paperless Submissions

  • Download and complete fillable forms online

  • Upload documents securely through Participant Edge

  • Receive confirmation numbers for tracking and follow-up

  • Faster processing with fewer paper submissions

  • H&W Open Enrollment


Online Payments:

  • Secure self-pay options for premiums, COBRA, and eligibility-related payments

  • View payment status online—often within one business day

  • No checks, no mail, no extra calls


Account & Preference Management:

  • Submit demographic change requests online

  • Manage username, password, and Two-Factor Authentication

  • Choose email or text for security codes


Your Comprehensive Benefit Compass for Every Milestone in Life

Embarking on your benefits journey can be complex, whether you're just starting out as a new participant, an employee with inquiries about eligibility or life events, or contemplating retirement options.

Your dedicated team at Zenith American Solutions is here every step of the way, offering expert assistance and guidance for your unique needs.


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