Further Enhancements to Your Security: Two-Factor Authentication Update

Example pop-up requesting two-factor authentication.

Introducing our latest enhancement to our Edge portals, two-factor authentication. We are thrilled to launch this additional layer of security to protect your online account. With two-factor authentication, your login process will now require a second verification step, ensuring only you can gain access your account. This feature adds an extra level of security against unauthorized access and safeguards your sensitive information. Read more to learn more about what two-factor authentication is, how to enable it on the Edge portal, and what to expect when you log in.

What is two-factor authentication and why the change?

Your data security is our top priority, and we utilize robust data protection measures to safeguard your information. Two-factor authentication provides added security to your account by requiring a second factor, such as a code sent to your mobile device or email. This helps prevent unauthorized access and protects against potential security breaches.

How to enable two-factor authentication on the Edge Portal:

The next time you log into the Edge portal, you will be prompted to use a second form of authentication:

When registering, you will need to enter your cell phone number and an email address where the two-factor authentication code can be sent. Going forward, you will be prompted to use two-factor authentication when logging into the portal, registering for an account, updating a password, or selecting ‘Forgot Password’.

To continue, you must enable two-factor authentication. What does this mean?

This means that a unique code will be required to log in from now on. You can choose to receive this code via email or cell phone. Please select your preferred mode of contact, and you will be sent an authentication code right away. Once received, enter the code as generated on your mobile device or browser.

The new two-factor authentication security enhancement not only reduces the risk of unauthorized access, but also provides an additional layer of security. At Zenith American Solutions, we aim to empower your benefits journey with user-friendly access and personalized guidance, ensuring your unique needs are met every step of the way.